Technical Account Manager
Pune, India
You will work as a key member of the Client Services team to provide support in the day-to-day management of publisher clients and ad network partners. Responsibilities will include managing ad network account setup, ad network applications, traffic (run) campaigns and creatives, generate and interpret reporting that will yield competitive insights for our clients and partners. You will work closely with clients to understand their goals and deliver on their online ad inventory performance. Experience dealing with customers via phone/email/in-person is a must.
Qualifications
• Should have a technical qualification at the graduation
• Must be willing to work in the night shifts
• Fluent spoken and written English
• Significant exposure to data management or reporting or handling of spreadsheets with large datasets
• Preferably handled transition of processes from US / UK to India
• Experience of 1-2 years with online advertising, must really know internet business and media pricing models (media sales or agency media buying experience a plus)
• Should be able to grasp the PubMatic business model after going through the site
• Minimum of 18 months experience in either a BPO/KPO handling specialist functions (avoid associate roles unless exceptional), corporate MIS environment or Online Media industry
• Experience in programming and MySQL environments is a plus
• People handling experience (on paper) is a plus
• Self-starter – ability to see a need and fulfill it without being asked to do so
Please contact jointeam [at] pubmatic [dot] com about this position.
