Title: Strategic Account Manager, Mobile
Location: Redwood City, CA
Job Description:
The Strategic Account Manager for mobile is responsible for day-to-day oversight of a book of business of mobile publisher clients. You will manage the entire client relationship, helping to drive value in the account through revenue lift, brand control and other value added services. You will be knowledgeable in the mobile ad industry and demonstrate acumen in driving revenue optimizations for your publisher accounts. You will be collaborate with a cross-functional team in Demand Management and Ad Operations to deliver on operational aspects of the client engagement that spans onboarding, ongoing account management, finance and troubleshooting. The Strategic Account Manager is an ideal role for someone who is client facing, analytical, and results driven.
Responsibilities:
- Manage and develop client relations through the full life-cycle of the account — onboarding, initial ramp up, ongoing account management, monthly/quarterly business reviews, etc.
- Manage day-to-day contact with top-tier clients to deliver value to the accounts through revenue lift, brand control and escalation management.
- Optimize, track and analyze performance.
- Demonstrate your knowledge for the mobile ad industry and apply that expertise to building deeper client relationships.
- Staying on top of key accounts to ensure publisher satisfaction.
- 10% travel to client sites for strategic and quarterly business review meetings.
Requirements:
- 1 + years in an ad trafficking / ad operations
- 1+ years in mobile ad industry, ideally at a ad network or mobile adtech company
- 2+ years in a client-facing service role
- Strong knowledge of ad servers, specifically mobile ad servers
- Knowledge of mobile ad networks and the online advertising industry in general
- Willing and able to take full ownership of clients and their questions/issues
- Flexible, startup mindset. Success in fast-paced environments, especially juggling multiple client deadlines
- Strong process, management, and analytical skills
- Creative, independent problem solver
- Capacity to work with all teams, including sales, marketing, business development, product management, and engineering
- Strong written and oral communication skills
Proficient in Excel and spreadsheets and working knowledge of CRM like Salesforce.com - Strong academic credentials
About PubMatic:
PubMatic’s ad monetization and management solution combines impression-level ad auction technology, the most comprehensive brand protection tools, and enterprise ad operations support to give the Web’s premium publishers the most control over their revenue and brand.
PubMatic has seven offices around the world in the US, Europe, and Asia.
Some of the world’s most respected online publishers have chosen to work with PubMatic, including The Huffington Post, eBay, United Online, TV Guide, and the majority of the comScore Top 10.
PubMatic is venture backed by Draper Fisher Jurvetson, Nexus Venture Partners, and Helion Ventures.
Contact:
Please contact jointeamus@pubmatic.com about this position.
